Selling Policy

Welcome to LotsKart.com, the leading platform for online shopping and wholesale B2B corporate buying in India. Whether you’re a manufacturer, distributor, or retailer, our platform offers you an unparalleled opportunity to reach a wide audience of businesses and individual consumers. Please read our selling policy carefully to understand the terms and conditions that govern your use of our platform as a seller.

1. Seller Eligibility

To sell on LotsKart.com, you must be a registered business entity in India with a valid GST number and comply with all applicable laws and regulations. By registering as a seller, you confirm that you have the legal authority to operate a business and to enter into binding contracts.

2. Product Listings

As a seller on LotsKart.com, you are responsible for creating accurate and detailed product listings. This includes providing clear product descriptions, high-quality white background without text images, and accurate MRP & selling prices. All product information must be truthful and not misleading in any way. If you are an authorised distributor or vendor of any brand, firstly share related documents/certificate with us (seller@Lotkart.com) before listing product on LotsKart.com. Misrepresentation of products may result in suspension or termination of your selling privileges.

3. Pricing and Payments

You have the freedom to set your own prices for the products you list on LotsKart.com. However, prices must be competitive and reflect the true value of the products. We provide a secure payment gateway to facilitate transactions between you and the buyers. Payments for successful sales will be credited to your account as per our payment policy after deducting our marketplace applicable fees.

4. Order Fulfilment and Shipping

Timely order fulfilment is crucial to maintaining a positive reputation on LotsKart.com. As a seller, you are responsible for packing and ready to ship products to buyers in accordance with our shipping guidelines. All shipments must be made using reliable courier services to ensure prompt and safe delivery. You are also required to provide tracking information for all orders to ensure transparency and customer satisfaction.

5. Returns and Refunds

You are required to accept returns and process refunds in accordance with our return and refund policy. If a buyer is not satisfied with received a wrong product, they may return it within the specified return period. It is important to handle returns and refunds professionally and promptly to maintain customer trust.

6. Compliance with Laws

As a seller on LotsKart.com, you must comply with all applicable laws and regulations, including those related to consumer protection, product safety, and taxation. You are responsible for ensuring that the products you sell are legally permitted for sale in India and meet all relevant standards and certifications.

7. Seller Conduct

We expect all sellers on LotsKart.com to conduct their business with integrity and professionalism. Any form of fraudulent activity, including but not limited to, counterfeit products, false advertising, or manipulation of product reviews, is strictly prohibited and may result in the immediate suspension of your account.

8. Account Suspension and Termination

LotsKart.com reserves the right to suspend or terminate your seller account if you violate any of our policies or engage in activities that harm the integrity of our platform. In the event of account suspension or termination, any outstanding payments will be withheld until the issue is resolved.

9. Selling Fees & Charges

At LotsKart.com, we believe in transparency and fairness when it comes to selling fees, ensuring you get the most value out of your sales. Our fee structure is designed to be competitive while providing comprehensive services to help you grow your business.

Marketplace Selling Fee Structure

Commission Fee: A percentage of the final sale price is charged as a commission fee. This fee varies depending on the product category and ranges from 5% to 10%. The commission is calculated based on the selling price of the product, excluding taxes and shipping charges.

Payment Gateway Fee: A nominal payment gateway fee is applied to cover the cost of processing payments. This fee is typically around 2% + GST of the transaction amount.

Listing Fee: LotsKart.com does not charge a listing fee, allowing you to list as many products as you like without any upfront costs.

Shipping Fee: Sellers are responsible for insured shipping products to buyers. You can choose to include shipping costs in your product price or charge it separately at checkout.

GST: All fees are subject to Goods and Services Tax (GST) as per the prevailing rates in India.

Our Vision and Mission

At LotsKart.com, our vision is to be the premier online shopping marketplace and wholesale B2B platform in India, connecting sellers with a vast network of buyers across the country. Our mission is to empower sellers by providing them with a reliable and user-friendly platform to grow their businesses, reach new customers, and increase sales. We are committed to fostering a marketplace where trust, transparency, and quality are the cornerstones of every transaction.

Support and Assistance

We are here to support you every step of the way. If you have any questions or need assistance with your seller account, please contact our seller support team at seller@lotskart.com. Our dedicated team is available to help you succeed on LotsKart.com.

Thank you for choosing LotsKart.com as your selling partner. We look forward to helping you grow your business and reach new heights in the online marketplace.