Return Policy

At LotsKart.com, we prioritize customer satisfaction, whether you’re a business seeking bulk deals or a shopper looking for quality products. Our return and refund policy is designed to ensure that you have a hassle-free experience when shopping with us.

Return Policy

If you’re received the wrong product with your purchase, you may return eligible items within 7 days of delivery for a full refund or exchange. Products must be returned in their original condition, unused, and with all original packaging and tags intact. Certain items, such as customized products or perishable goods or good come with manufacturer warranty may not be eligible for returns. Please check the product details before making a purchase.

Refund Process

Once we receive and inspect your returned item, we will process your refund within 10-15 business days. Refunds will be issued to the original payment method used during the purchase. Please note that shipping fees are non-refundable, and you will be responsible for the return shipping costs unless the return is due to a defect or an error on our seller part.

Our Vision and Mission

At LotsKart.com, our vision is to be the leading online shopping marketplace and wholesale B2B platform in India, offering a seamless and trustworthy experience. Our mission is to ensure that every customer, whether a business or an individual shopper, receives the highest level of service, including a fair and transparent return and refund process.

Contact Us

If you have any questions or need assistance with a return or refund, please contact our customer support team at help@lotskart.com We are here to help!